Online – This is the simplest, fastest and most secure method to place your order.

Phone – If you are uncomfortable ordering online or have a pre-sales question, feel free to contact us by phone to place your order.

US Orders 1.888.427.4274

Fax – If you wish to order by fax, please setup a pending order online. You can then fax your credit card details to fax number 1.770.784.5728

Mail – If you wish to order by mail, please setup a pending check order. You can then mail your check, money order or credit card details to the address provided below.

Parentpoints, Inc.
Order Processing Department
541 10th Street # 293
Atlanta, GA 30318-5713

PURCHASE ORDER - We accept purchase order from U.S. government or educational institutions. Please allow 2 - 3 weeks for delivery. Most orders arrive before the quoted delivery time. To place your order you will need to print out the order once you check-out and email or fax it to us along with your completed, signed purchase order with a PO#.. If you decide to pay by check or money order you will need to print-out and mail the order information to us.

ORDER PROCESSING - Please allow 2 - 3 weeks for delivery. Most orders arrive before the quoted delivery time. To place your order you will need a credit card (Visa or Mastercard) and an email address. If you decide to pay by check or money order you will need to print-out and mail the order information provided to you online.

SHIPPING POLICY - All orders ship USPS Mail, USPS Express Mail, UPS Ground, 2 Day or Next Day arriving within 4 - 6 weeks from the order date depending on volume the shipping method selected and delivery location. Most orders arrive before the quoted delivery time. All orders ship Monday through Friday with no Saturday deliveries. In case of returned orders due to incorrect address, business closed, customer unavailable and similar situations the cost of reshipping the order to the same or a different address will be at the cost of the purchaser.

Need Help? No problem! Email us at customerservice@parentpoints.com.

RETURNS POLICY - If you are not satisfied, items may be returned for credit or refund within 30 days from the original date of purchase. Product must be returned in good condition, in its original packaging with the invoice and a note explaining the reason for the return.

Shipping and handling charges are not refundable.

If there is a problem or you have any questions with your order, please contact us at customerservice@parentpoints.com.

PRIVACY STATEMENT - At Parentpoints, your privacy is very important to us. Any information provided to us is used strickly for our purposes, and will never be sold or provided to any other entity for solicitation or advertising purposes.

You can give us your credit card, address, telephone and email information with confidence over our secure server page when ordering. Once you enter the order page if you do not see the security padlock in the bottom right corner of your browser window the order you are placing is not secure. This is to provide added asurrance that your information is protected.

Parentpoints would like to ask all our parents to instruct your children to never give
out their real name, address, phone number or email address without the parents' permission on this or any other site.

SECURITY POLICY - At Parentpoints, we take Internet security and data privacy very serious. We can assure you that all information captured and stored on our servers is safe, secure.

PrestoCart securely captures and stores your customer and order information using the safest Internet technology available: SSL - Secure Socket Layer. The SSL protocol is the web standard for encrypting communications between users and web sites. Data sent via a SSL connection is protected by "encryption", a mechanism that prevents eavesdropping and tampering with any transmitted data. SSL provides businesses and consumers with the confidence that private data sent to a website, such as credit card numbers, are kept confidential.

Your information will be kept safe. You will see a secure SSL connection one you select and offerings from the initial screen and click "Continue". Your browser will display the secure connection "lock" and depending on the settings in your browsers you may see a message box that says "You are entering a secure connection."

Our order page provider incorporates the latest technologies in IDS (Intrusion Detection System) to monitor and protect our networks against malicious attacks and viruses. In addition, their shared hosting servers are protected behind internal firewalls and monitoring software.